System reading 2Gb of memory with 3Gb Solved/Closed

Question

Hello, 


I am wondering if anyone could help me.  I have installed 3GB in my system but only 2GB are seen by the system.  Could this be a Bios issue by the vendor or a hardware limitation?  The Bios shows 2GB in one slot and 1GB in the other, but on 2GB in total.  I am running Windows Vista 32 bit so it should use the memory.  Any help would be be greatly appreciated.

Thanks,

Herman

king.mac56 · Answer

Dear Herman, 

Please exact the exact capacity amount so that we get to see into the matter. If it shows only 2 GB of memory, it might be that you have been sold a fake product. 

Thanks in advance.

Herman · Answer

Hi King.mac56,

Thanks for the response.  I did think it might have been a defective Dimm, so I removed the second Dimm and only left the 2GB dimm.  When I looked at the system BIOS and  system, it states 2GB.  I also downloaded at tool called CPU-Z.  When this tool looks at the memory, it states 3GB.  Will the system use the 3GB of physical memory even if the BIOS only reports 2GB?  I don't know if windows doesn't care what the bios reports and still uses the physical memory.

Thanks again,

Herman

Foxtrottzg · Answer

maybe bios upgrade? the same speed memory?

Herman · Answer

I think this must be a chipset issue and the vendor who sold me the memory is wrong and it can't support 4GB.  Thank you for the support,

Foxtrottzg · Answer

how many You have memory slots? if only 2 try disable dual channels if 4 insert dimm's in diferent colour socket  , get the latest bios

System reading 2Gb of memory with 3Gb

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