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System reading 2Gb of memory with 3Gb

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Hello,


I am wondering if anyone could help me. I have installed 3GB in my system but only 2GB are seen by the system. Could this be a Bios issue by the vendor or a hardware limitation? The Bios shows 2GB in one slot and 1GB in the other, but on 2GB in total. I am running Windows Vista 32 bit so it should use the memory. Any help would be be greatly appreciated.

Thanks,

Herman

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Answer 1 / 5

Dear Herman,

Please exact the exact capacity amount so that we get to see into the matter. If it shows only 2 GB of memory, it might be that you have been sold a fake product.

Thanks in advance.
Answer 2 / 5

Hi King.mac56,

Thanks for the response. I did think it might have been a defective Dimm, so I removed the second Dimm and only left the 2GB dimm. When I looked at the system BIOS and system, it states 2GB. I also downloaded at tool called CPU-Z. When this tool looks at the memory, it states 3GB. Will the system use the 3GB of physical memory even if the BIOS only reports 2GB? I don't know if windows doesn't care what the bios reports and still uses the physical memory.

Thanks again,

Herman
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maybe bios upgrade? the same speed memory?
Answer 4 / 5

I think this must be a chipset issue and the vendor who sold me the memory is wrong and it can't support 4GB. Thank you for the support,
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how many You have memory slots? if only 2 try disable dual channels if 4 insert dimm's in diferent colour socket , get the latest bios
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