HP- dv-7 laptops screen goes grey!

S578 - Aug 12, 2010 at 10:04 AM
 Blocked Profile - Aug 12, 2010 at 01:34 PM

My HP Dv-7 laptop is having issues! The screen in a few mins goes grey - the laptop stays on but does not respond. I have to force the power button to shut it down. Please help!!

1 response

Blocked Profile
Aug 12, 2010 at 01:34 PM
Hi there,

Which os are you currently using on it?please provide maximum of information on the issue,last time it worked what did you do?any installed applications or added hardware to it?