Can't download anything from the internet....

Tiffany - Aug 19, 2010 at 01:33 AM
 Blocked Profile - Aug 20, 2010 at 02:53 AM

I had a problem a while ago with a virus...I sent it to some guy who was supposed to be good and he fixed the problem. However, I couldn't download anything. I tried to reset my computer back to before he changed things but it didn't work. I don't know why but it says I can't download anything from the internet. It will go through the process but it's like the last step gets interrupted and it says I'm not connected to the internet. I know I am though....I've tried to change firewall settings but it just doesn't work. I use internet explorer and it works fine but when i try to go to things like a game console or something without a window it says I am currently offline. It's crazy!! Please Help!

And the guy claims he doesn't know what he did....the deleted word!


1 response

Blocked Profile
Aug 20, 2010 at 02:53 AM
Dear Tiffany,

Please get to Tools> Options and check whether the address path has been correctly set and if whether you need to have your firewall deactivated for being able to download any file.

Thanks in advance.