Wireless connection issues
Closed
Hello,
I'm trying to get the internet on an HP laptop (c.2years old) from a D-Link wireless router. If I disable all of the security on the wireless connection (i.e. no password required) everything works fine. With password enabled (i.e. encrypted signal) the laptop will "connect" but you can't view the internet. I'm told this is due to an "encryption incompatibility" but neither my broadband provider tech people nor HP's seem to be able to solve this issue. HELP! If you can help you will be richly rewarded (probably in heaven). Seriously, I will be very very grateful.
I'm trying to get the internet on an HP laptop (c.2years old) from a D-Link wireless router. If I disable all of the security on the wireless connection (i.e. no password required) everything works fine. With password enabled (i.e. encrypted signal) the laptop will "connect" but you can't view the internet. I'm told this is due to an "encryption incompatibility" but neither my broadband provider tech people nor HP's seem to be able to solve this issue. HELP! If you can help you will be richly rewarded (probably in heaven). Seriously, I will be very very grateful.
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1 response
Im assuming you have XP.
go to start > control panel > network connections > wireless connections
and delete all the profiles you have for wireless connections.
then, put the password back onto your router and input the key you have setup.
i would use WPA and try using this with your laptop.
if this fails you could always try going back to the profiles and editing them. make sure encryption type matches that of your router.
go to start > control panel > network connections > wireless connections
and delete all the profiles you have for wireless connections.
then, put the password back onto your router and input the key you have setup.
i would use WPA and try using this with your laptop.
if this fails you could always try going back to the profiles and editing them. make sure encryption type matches that of your router.
Sep 15, 2010 at 09:51 AM
Sep 17, 2010 at 05:20 AM
there should be an option in there for encryption type.
you could also try deleting the wireless profile and recreating.
start > control panel > network and sharing center
on the left side there should be something like "manage wireless connections"
you should see a list of wireless profiles.
delete them all and try connecting to your wireless again.