DVD-RW drive not accessable

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Hello, Expert,

My PC (Acer Aspire M3630 with Vista OS) got problem: DVD-RW drive is not accessable, when I insert a DVD/CD into the drive, the light flashing very long time, then, when I explore the drive, it will eject automatically & "Please insert a disc into drive 'E' will appeared. I can not burn the DVD /CD also. I have checked device manager, the DVD drive & name can be found & "this drive is working properly" can be seen also.

Any expert got solution?

Thanks & Best Regards,

Ding Fu

1 reply

Dear Sir,

Please make sure that the specific cd is not scratched or whatever and also please confirm whether the problem is not sourcing from its IDE settings.

Thanks in advance.