Dell inspiron 9300 boots to black screen
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Hello, My Dell Inspiron 9300 boots to black screen with cursor in the top left corner. I have scanned many forums and cannot find a usable solution.
I tried holding down F12 and a screen came up with options...I selected "diagonstic", which it then runs, but I get the following error message "no diagnostic utility partition found". I then repeated F12, selecting "cardbus" and got the following message "cardbus nic boot fail".
I then tried tapping F8 during the boot-up and still got the black screen with the cursor.
Are there any other solutions short of calling Dell and spending upwards of $250 to get this fixed?
I tried holding down F12 and a screen came up with options...I selected "diagonstic", which it then runs, but I get the following error message "no diagnostic utility partition found". I then repeated F12, selecting "cardbus" and got the following message "cardbus nic boot fail".
I then tried tapping F8 during the boot-up and still got the black screen with the cursor.
Are there any other solutions short of calling Dell and spending upwards of $250 to get this fixed?
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1 response
Dear Sal,
Please get through the following instructions and check out whether the problem gets fixed.
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
Thank you.
Please get through the following instructions and check out whether the problem gets fixed.
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
Thank you.
