Windows shut down - restart attempt fails
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ParisArkw
Posts
1
Registration date
Saturday May 3, 2008
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Member
Last seen
May 4, 2008
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May 4, 2008 at 05:11 PM
surgam - Aug 26, 2013 at 09:18 AM
surgam - Aug 26, 2013 at 09:18 AM
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94 responses
ok here's what I did to finally get it (my laptop) to boot up. I downloaded the microsoft memory diagnostic tool (from microsoft.com) with another computer onto a cd. on my problem laptop I changed the BIOS setting to read the DVD first, then floppy, then hard drive, so I could boot from the cd. (to change the BIOS setting after you turn the computer on keep tapping F8 to get to the BIOS menu, go to boot, then prioritize, depending on your system. thats how I changed it in mine). ok, so once the setting was changed to read the DVD drive first, I shut the computer down, inserted the CD with the tool program in the DVD drive, and restarted it. after it did its thing for a few it went right into running the memory checks. unfortunately, that seems to be the propblem with my computer (all the tests failed) but once all six packets were completed, I exited from the test (it will continue to run until you exit it) and surprizingly it finally brought my to my log in screen. once I logged in I was able to save my data to an external hard drive, just in case it was the last chance I had. I did remove the CD once I logged in (if you leave it in the computer will consistently run the diagnostic on turn on) and after I saved the data I shut down the computer to see if I could log in normally now, and I was able to (i left the BIOS setting to DVD first). I didn't get the error message again that wouldn't allow me to log in but my original problem, the blue screen of death, was still there. thankfully I was able to get the data off my computer and brought the laptop in for service, still under warranty. I hope this helped someone out there. I know how frustrating it is.
Aug 8, 2008 at 05:57 AM
YOU GO GIRL..
Sep 10, 2008 at 04:39 PM
A) Could I use a USB flashdrive in lieu of a blank CD to run the program aforementioned?
B) I tried to continuously hit F8, with one successful time.. Otherwise, it just repeats the same symptoms, i.e flashing a blue screen of death, then restarting itself...
C) I'm not an entirely computer-savvy individual, but say I have some files to be salvaged... Would it be possible to access the hard drive, even though my computer is inaccessable?
D) My computer model is a Sony Vaio VGN-S360 (about 4-5 yrs old i'd say... its running slow either way)... Would it be worth it just to get a new computer?
Thanks!
-Michael