Desperate need of help! My laptop froze and I had to manually shut it off to restart it. When it restarted it came up with the black screen/white letters that reads:
"We apologize for the inconvenience, but Windows did not start successfully...etc..."
And it gave me options as to continue in "Safe Mode" and to continue normally...I've tried each of the options and each one results in a blue screen that flashes really quickly with white words but my computer shuts off automatically, not giving me time to read any of it. It restarts on its own and does the same thing. I've tried not selecting anything and letting it "start windows" in its own "in 30 seconds". And still it goes to the blue screen.
So I grabbed my camera and recorded it so I could pause and read it. What I see is that:
"A problem has occurred and Windows has been shut down to protect damage to your [somethingorother]."
And then it says that it could be because of hardware/software that's been unproperly downloaded or something and to make sure that it's downloaded correctly. But I can't get on the computer to do that! (Keeps shutting off after that.) Is this fixable? I can say goodbye to the computer - but I can't say goodbye to the files!!! Are they rescuable to put onto another computer somehow if it can't be fixed? Please help.
Im havin this same problem and it just keeps doing it over and over again. I dont know what to do. I have the Blue screen that fashes but its so fast that I cant read it then another blue screen pops up and says that is checking a disk? idk then it acts like it trys to start up but instead a black screen comes up that says "sorry for the inconvience..bla bla bla something about safe mode or start up normally and it gives me some other options but it never works it just keeps going on and on. Is anyone else getting this disk cleanup screen? Im so not computer smart...i dont know what to do..freakin out!
ok here's what I did to finally get it (my laptop) to boot up. I downloaded the microsoft memory diagnostic tool (from microsoft.com) with another computer onto a cd. on my problem laptop I changed the BIOS setting to read the DVD first, then floppy, then hard drive, so I could boot from the cd. (to change the BIOS setting after you turn the computer on keep tapping F8 to get to the BIOS menu, go to boot, then prioritize, depending on your system. thats how I changed it in mine). ok, so once the setting was changed to read the DVD drive first, I shut the computer down, inserted the CD with the tool program in the DVD drive, and restarted it. after it did its thing for a few it went right into running the memory checks. unfortunately, that seems to be the propblem with my computer (all the tests failed) but once all six packets were completed, I exited from the test (it will continue to run until you exit it) and surprizingly it finally brought my to my log in screen. once I logged in I was able to save my data to an external hard drive, just in case it was the last chance I had. I did remove the CD once I logged in (if you leave it in the computer will consistently run the diagnostic on turn on) and after I saved the data I shut down the computer to see if I could log in normally now, and I was able to (i left the BIOS setting to DVD first). I didn't get the error message again that wouldn't allow me to log in but my original problem, the blue screen of death, was still there. thankfully I was able to get the data off my computer and brought the laptop in for service, still under warranty. I hope this helped someone out there. I know how frustrating it is.
yeah I got it dont press f8 press f2 then bios csreen will come go to advance by pressing aerrows check IDL configer and reboot ur system then finally it will appear black screen go to last attempt good configer then press enter may be it will help for you
I have same symptoms, just started last night, Gateway desktop. It shut down by itself and, upon manual (push the button) restart, black then blue screens then shuts off again. Safe mode same action, tried disabling automatic restart, no impact. Seems like trouble, a dozen or so discrete users with same problem...
PS-my original problem started a few months back and it was getting the blue screen, intermittently and with no apparent common factors, and the computer would shut down then restart, but I was able to log in most of the time before I got another blue screen. then recently, I got this exact problem, and was unable to log in at all. and you know where I went from here.......
Hi my name is Satish
I saw your problem, the problem is your laptop BIOS setting. to solve this problem go to BIOS setting,in that Harddisk
u select the IDE. By default it will take AHCI which will support for the Sata harddisk. Just change that option with the IDE. your problem will get solve.
Acknowledge the receipt.
hi, I've just read it right now but sorry I don't have an answer for this case right now I can investigate for this but honestly not today ..
by the way am here just to tell you that about the point of rescuing your files , I think it s possible by just reading your hardisk via another computer as I think that the problem is related to H/W or Win Bug so that the availability of retaining your files is high.
My system restarted after a Blue Screen of Death, and now I'm faced with a Bad PBR error. The Dell guys don't know where their mouse is, let alone the cause of the error, and I need help. i'm not in a position to buy any new hard drive or something, and I want to retrieve my 200 GB of data with hundreds of dollars of software without burning out my DVD burner and filling up my cabinets with DVDs. What can I do?
Wow so no one really knows how to answer this. First of all, if your computer can't boot into windows, thank God it still turns on.
Second, you can do a repair on the sytem by using a bootable windows disc (XP users need XP and Vista needs Vista). Boot the cd first, then instead of doing a fresh install, choose "R" for repair. Next screen you will need to specify the partition (normally its 1) and the password if applicable. Next type in chkdsk /f and let it run and finish. Next try the sfc /scannow and if it runs great, if not, restart your computer by typing exit on the next line and boot off the hard drive
If that doesn't work then download a copy of WinPE (for vista and above) or BartPE (for XP and below). You can find them on Google, search for "WinPE" (put in the quotes for exact match) and "BartPE". These are pre-environment CDs that allow you to view your hard drive without actually having a operating system. Download the file as .iso and use a program like poweriso or imgburn to burn the image to the disc. Put the disc in your crappy computer and select to boot off cd. Save your files.
I'd recommend if you can't boot into windows even after a fresh installation, you need to replace the hard drive (if it makes a clicking sound), ram, bios chip, power supply, motherboard.
The same thing is happening to my laptop and I am freaking out b/c I have tons of pictures and documents on there that I never backed up anywhere. Did you get your problem resolved or find a way to rescue your files?
I am having the EXACT same problem too! Did you guys get it fixed yet? I'd REALLY appreciate any help. I too recorded the blue screen that flashes before it restarts to see if I could use the internet to find out what it's doing and why but no help yet. (although it did get me to this forum! so hopefully it did!) I'm losin my mind here.......
mine is bein like that yesterday I swiched it off normally and when I switched it back on today blue screen u cant even read wat it says which is very helpful. I live for my lapotop its onli 6months old so I cant swee y its like that
Am also having the same problem and have not been able to find any info on this. Would love to hear if anyone solves it!
It has been suggested to me that it may be a virus. I had installed a router and used the laptop once again after that. It was slow shutting down and since then it refuses to start. So not sure if it is the router that has caused it or something more sinister!
I have a Sony VAIO and it keeps saying its found new hardware USB PC Camera and it isnt plugged in. I installed the camera then it just played up from there with the blue screen. It is driving me mad and I need to know how to resolve it before I lose my temper. It must be a corrupted webcam I suppose but none the less I need to know how to resolve it.