Help me to log in again

Closed
may - Sep 28, 2010 at 09:03 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 29, 2010 at 09:48 AM
Hello,

i have just unable the fingerprint sensor in my hp notebook and then log off then it fail to log in again since the sensor do not function please any help how can i enter into my computer again?

3 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 28, 2010 at 09:13 AM
Hello,

Check whether you are able to login into the windows using safe mode.

Try this 1.

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode with Networking", if you have successfully logged into

windows, now try enabling your fingerprint sensor.

Good Luck.
0
thank you buddy.. i have tried the procedure but it didn't workout... it fails to log in... but what will happen if i'll format the thing?
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 29, 2010 at 09:48 AM
Hello,
Try this 1.
When the fingerprint sensor appears, then hold the "Ctrl" & "Alt" keys and press "Del" key twice to log on using the Windows password.
Good Luck.
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