Comcast email account through BT Hub
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Hello,
I run Windows 7 on an HP laptop with Outlook 2007 for my Comcast email account. This works fine until I visit my mother-in-law in England. There is a BT Home Hub 2.0 at her house. I can receive email but cannot send. Whenever I try to send, the email sits in the outbox and I am prompted continually for a password (none work) until I delete the email. Both Comcast and BT blame each other, but it is very frustrating not to be able to send any email through Outlook while I'm in England.
Anyone have any ideas?
I run Windows 7 on an HP laptop with Outlook 2007 for my Comcast email account. This works fine until I visit my mother-in-law in England. There is a BT Home Hub 2.0 at her house. I can receive email but cannot send. Whenever I try to send, the email sits in the outbox and I am prompted continually for a password (none work) until I delete the email. Both Comcast and BT blame each other, but it is very frustrating not to be able to send any email through Outlook while I'm in England.
Anyone have any ideas?
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3 responses
Hi there,
The actual problem that is being experienced should be coming from the email pop settings. Please check whether the email client settings have been properly set.
Thanks.
The actual problem that is being experienced should be coming from the email pop settings. Please check whether the email client settings have been properly set.
Thanks.
Please have its POP settings from the following address.
http://customer.comcast.com/Pages/FAQViewer.aspx?Guid=b454828c-37a6-459a-9191-2a1b0f2bb20e
http://customer.comcast.com/Pages/FAQViewer.aspx?Guid=b454828c-37a6-459a-9191-2a1b0f2bb20e
