Internet Explorer has stopped working

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Yolanda - Oct 25, 2010 at 11:03 PM
dawooddoe Posts 404 Registration date Saturday February 21, 2009 Status Member Last seen November 12, 2010 - Oct 27, 2010 at 10:05 AM
Hello, My name is Yolanda V.
my internet explorer has stopped working and I cannot stay on. Everytime I open it closes it self out. Message giving is, internet stopped working, a problem caused the program to stop working correctly windows will close.
my cable company "Comcast" said it was not at their end. What can I do? Please Help.



2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Oct 25, 2010 at 11:52 PM
Hello,

Try resetting your "Internet Explorer" settings.

Right-click on the "Internet Explorer" icon ---> Properties ---> Click on "Advanced"

tab --> Click on "Reset" button --> Reset.

Good Luck.
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dawooddoe Posts 404 Registration date Saturday February 21, 2009 Status Member Last seen November 12, 2010 108
Oct 27, 2010 at 10:05 AM
You can also download and install other web browser (Mozilla Firefox, Google Chrome, Opera, etc), after that test to use it, see whether the problem persists.

Advise you to scan computer by using antivirus/anti-malware with latest signature too, just want to make sure it's not caused by virus/worm infection.

Hope this helps.

dawooddoe
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