My lap top screen went blank

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sassy - Nov 1, 2010 at 01:49 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 1, 2010 at 04:00 PM
Hello, my laptop screen went blank after I installed an anti virus the clicked on cler recent history.....pls help.Dell insperion 1545


2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 1, 2010 at 03:21 PM
Hello,

Try "System Restore" from the "Safe Mode".

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode", when the desktop appears try "System Restore".

Good Luck.
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This didnt work.I tried control,alt and delet nothing happened.I tried shift and escape
plz help
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 1, 2010 at 04:00 PM
Hello,
Are you able to boot into safe mode?
Good Luck.
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