Attempt to Remove Virus Failed... Closed

Question

Hello, 

Hello,

My computer got a some sort of infection in which a pop-up window tried to get me to run a XP antimalware scan. I had got something like this before, so I looked up how to rid my computer of it. The website showed me how to track the file and delete it (vz.exe was it's name). I restarted the computer. Now anytime I go to open an application, it asks me what application I would like to open the application with. I also get the "explorer.exe file not found error" How can I fix this? I can elaborate if needed!

Thank you!

Mike


Configuration: Windows XP / Firefox 3.0.19

Ambucias · Answer

Greetings Fatmike,

The virus in question has modified registry keys which prevents opening programmes. 

For once in my lifetime, Symantec has created a useful tool. Mind you, Symantec in line with its principal, created a tool which will not remove the virus but at least resolve the open with problem. 

I could give you directives to modify registry entries but that would require time and in some cases be risky. 

So after running the tool,  you must download, install, update and run Malwarebyte. 

So here are the steps: 

1. Download, unzip and run Godzilla Fix: 

https://community.broadcom.com/home 

2. Download, install, update Malwarebyte and run a FULL (I insist FULL scan) 

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ 

You may be required to reboot during the process. 

3. After the scan delete the items found. 

Now if none of you comeback to give me some feedback, my spirit will haunt you for etenity and I will cast a spell on your system. I'am serious. 

Please let me know the results

Cj · Answer

For those who have malware bytes you could get it to work by Right-clicking the mbamgui.exe file in the malware folder and selecting Run as Administrator.

Barry · Answer

I had the same vz.exe virus.  Once I deleted it I did a system restore which solved my problem opening .exe files.

Ambucias · Answer

Hello Fatmike

Boot in safemode with networking and try my solution again.

Let me know.

Ambucias · Answer

Me again Fatmike

If the safemode boot does not produce any results, please download this file association utility and run it.  Works miracles:

http://www.dougknox.com/xp/file_assoc.htm

Let me know

Attempt to Remove Virus Failed...

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