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Help my laptop have black screen what to do?

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Patrdz18 - Dec 22, 2010 at 09:30 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 23, 2010 at 05:10 AM
Hello,
hi i have a laptop sony vaio, it does start when asking me for password but stays in black screen , i turn it off n do it on safe mode but still i just can see the letters SAFE MODE in each corner, please tell me what to do i have all my babys pics there i dont want to loose them


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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 23, 2010 at 05:10 AM
Hello,
Try this 1
When the black screen appear, hold the ctrl & shift keys and press the Esc Key. Task Manager should be opened. Let me know if you are able to open the task manager.
Good Luck
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