Black screen with a movable cursor

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Inters - Dec 27, 2010 at 03:33 AM
bionik
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Thursday August 19, 2010
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- Dec 27, 2010 at 03:49 AM
Hello,
I have hp laptop which after booting it brings a black screen with a movable cursor.What could be the problem and the solution to this issue.
thanks,




1 reply

bionik
Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016

Dec 27, 2010 at 03:49 AM
Greatings,

Try this 1.

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode with Networking"

3) Click on Start --> Run --> Type regedt32 and press Enter.

[ If you are using Windows Vista or 7 then click on Start --> In search box, type

regedt32 and press Enter.]

Registry Editor will be opened. Navigate to the following location

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

At the right side, find the strings shell & userinit and check the following

shell value data should be
Explorer.exe

userinit value data should be
C:\WINDOWS\system32\userinit.exe,

If shell and userinit are having different data values then change it as mentioned

above.

Just double click shell and userinit and enter the data values as

shell --> "Value data" should be
Explorer.exe

userinit --> "Value data" should be
C:\WINDOWS\system32\userinit.exe,

Note: there is "," at the end of userinit.exe

Then download "Malwarebytes' Anti-Malware" from the below link.

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Update it and perform "Full Scan"

Note : Default selected option is "Quick Scan"

Regards!
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