Volume control will not open need help

Hello, my volume control will not open simply because is says there is not active mixer devices available. and then it talls me that I need to install the mixer device at the add hardware in the control panel but when I try to install there is nothing there that says active mixer device. im not sure what to do so please HELP!!!!

3 replies

Registration date
Wednesday October 8, 2008
Last seen
June 15, 2019
You need to download and install the audio software for you audio device. Please tell us your computer brand name and model number/ID.
computer is window xp...
I tried downloading the driver detail from the dell website and still it says this not the right driver inspite of entering the service tag in the search tab. please help
> remo
I need help when I try to put volume it tells me "there are no active mixer devices available. to install mixer devices go to control panel, click printer and other hardware, and them click add hardware." pleas help me my computer model is a e-machine microsoft windows xp home edition I need help thanks.
my computer is acer windows xp
thank u so much u fkin rock
This is what I found on PCHELL and it worked:


It turns out the problem for this error lies in the Windows Audio Service, which usually starts automatically when the sound card is installed and working. However, in this case the service was turned off. Follow the instructions below to reactivate the Windows Audio service.

1) Click on Start and Run
2) Type the following command and press Enter


3) Scroll down to Windows Audio in the right-hand column and double-click on it

4) Make sure the Startup Type is set to Automatic and click on the Start button under Service Status. The Windows Audio service should restart and the error with the volume control should be resolved.
I did what you said on the step 1 , 2 and 3 but 4th one is the START BUTTON but it cant be clicked what do I do ?
Too bad it didnt solve my problem... :(
I truely appreciate u.... "UR great"..... pls keep up ur helping nature.....
To solve "no active mixer volume controller driver" etc. thing (where there's no volume and no volume controller):
Go to My Computer
Click on View System Information on the left column
Go to Hardware tab
Click on Device Manager
When you see the yellow exclamation mark, right click on that and go to Install (ReInstall) or Update Drivers
Install from a list or specific location
Include this location in the search: C:\dell\drivers\R257684\Drivers
Click Next and wait with patience while the Wizard does the whole search and updating and reinstalling the driver.
When it says it's done, click Finish.
Then, go to Control Panel, Sounds and Audio Devices. Under the Volume tab, choose Place Volume Icon in the Taskbar.
I solved my issue like this. It worked.
Okaay! finally figured it out after reading all of this and being stuck for like an hour, read soo much stuff an none of it worked but I ended up figuring it out myself! obvi I have the same problem as you. what you gotta do is right click the sound icon, and click playback devices. once that pops up select speakers and click properties on the bottom right. once another window pops up click properties again under 'controller information'. after the window pops up click change settings on the bottom that has the little administrator logo. that should reload that current window 'cept change settings shouldnt be there. now click the driver tab and click roll-back driver because you most likely already have the up to date one, this brought me back to 2010. then click update driver and viola! that let me open up the sound bar again, thank friggin god!