I Think Antivirus has deleted my Data

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Leo - Feb 11, 2011 at 05:11 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 13, 2011 at 04:27 PM
Hello,

I have a external USB hard disk, last week I scanned it with AVG and got some Trojans viruses in it. As routine, AVG asked to remove the viruses and I go ahead with it. Now i cant find any folder or file in the disk. When ever I scan it shows the data/files are scanning but i cant see it.
I have checked its not hidden and Hard disk size still show the presence of data.

Windows search also not showing any data.

what are my possible chances to get back the data

Regards,
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3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 12, 2011 at 08:03 AM
Greetings Leo

Please download and run this free recovery tool, it should do the trick.

https://ccm.net/downloads/security-and-maintenance/5003-recuva/

I sure would like to know which virus (name) infected your system.

Good luck
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Hi

Viruses are called Win32/Chir.B@mm and I-Worm/Nimda.A.HTM
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I have tried to recover files with your recommended tool but recovered files are in bits and pieces and i am unable to extract them,

thanks
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Gervarod Posts 306 Registration date Saturday March 27, 2010 Status Member Last seen June 8, 2014 21
Feb 13, 2011 at 01:54 AM
Hello Leo as you have not replyed back yet but please let you know that we are only Volunteers on here.

Regards, Gervarod
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 13, 2011 at 04:27 PM
Hello Leo,

Oh! One of them wormy virus. Worms are not irradicated the same way as with Trojan Horses. Worms are much more difficult to remove and they are much more nasty and create much more deep damage. Your system may still be infected.

Here is what I suggest, let me analyse what in there, and I will see if I can provide the proper medicinal compound.

To help you, I must make a diagnostic and to do so, I require a log.

Open this link and download ZHPDiag :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html


Register the file on your Desktop.

Double click on ZHPDiag.exe and follow the instructions.

the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).

Double click on the short cut ZHPDiag on your Destktop.

Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

Close ZHPDiag.


To transmit the report, click on this link :

https://authentification.site

Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

Select the file ZHPDiag.txt.

Click on "upload »

Copy the url and post it here

Catch you and the worm later

P.S. As they say, the early bird gets the early worm.:-)
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