I have a HP pavillion DV9700 and it still works for some reason :P but recently one of my audio outputs is not working. I believe the plug has been damaged and i don't know if it is fixable... can you tell me whether is true what i believe and if so, is it fixable?
The first thing that you should do is sending the laptop to a proper qualified technician for knowing the real situation is. But still, there's no room for worry for there's still external sound cards that are available. You just need to plug it to your USB port and the headphone or speaker to it, good luck!