Laptop won't start properly

Closed
starwoah - Apr 13, 2011 at 09:58 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 13, 2011 at 04:29 PM
I have a Compaq presario CQ60 laptop and only the other night I turned it off and went to sleep etc, everything was fine then the next day I woke up and turned it on, the screen starts up and then it shows ''windows is loading files'' and then this blue screen pops up (which from previous experiences usually shows the laptop trying to repair a problem) but this time all I see is a blue screen with the mouse and that's it?

I've left it like that for hours, trying to see if it'll eventually work, I've left it off or hours... charged it, taken battery out... I have no idea what to do? please help!
Related:

1 response

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,178
Apr 13, 2011 at 04:29 PM
Please tell me what is the 10 caracter code beginning with 0x on the blue screen.

The code will tell what is the problem.
0