Can't access Microsoft's website! [Solved/Closed]

- - Latest reply:  Abd864 - Jan 1, 2018 at 02:23 AM

Everytime I try going onto Microsoft's website, the page will not load or come up, instead I get a message reading "cannot connect to the server".
I can go on any other website fine, with no problems, except for Microsofts website; which I need to access at times to download different softwares.
Right now I am using Firefox, but I also have IE and the same problem occurs there.

Somebody please help.

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2 replies

Best answer
approved by Ratnendra Ashok on Sep 4, 2019
Registration date
Sunday June 6, 2010
Moderator, Security contributor
Last seen
October 6, 2019
Thank you

1) Click on Start > Run > type cmd and click on OK.

Command Prompt will be opened. Then enter this command - ipconfig /flushdns and press Enter. Now try to open Microsoft website.

2)If the problem still exists, then click on Start > Run > type services.msc and click on OK > Right-click on "DNS Client" and select Stop.

3)Click on the below link and download the file.

Double-click on that file and follow the instructions.

Good Luck.

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CCM 5983 users have said thank you to us this month worked...impressive!!
Thank you so much for this! My problem -- which this seems to have fixed (fingers crossed) == was that while I was able to access www dot microsoft dot com, when I clicked on an item in a dropdown menu, I was redirected to some awful trap (that I did not click on) w/ the address of

weeklywinner dot s3 dot amazonaws dot com slash winner [and then I think dot html]

Having lots of other computer problems lately so I can only hope this did the trick.
thank you very much.. it is working
yes it works
Thanks a lot!
Thank you
thanks :>