Can't access Microsoft's website!

Solved/Closed
Me - Aug 29, 2010 at 10:17 AM
 Abd864 - Jan 1, 2018 at 02:23 AM
Hello,

Everytime I try going onto Microsoft's website, the page will not load or come up, instead I get a message reading "cannot connect to the server".
I can go on any other website fine, with no problems, except for Microsofts website; which I need to access at times to download different softwares.
Right now I am using Firefox, but I also have IE and the same problem occurs there.

Somebody please help.


2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Sep 4, 2019 at 08:11 AM
Hello,

1) Click on Start > Run > type cmd and click on OK.

Command Prompt will be opened. Then enter this command - ipconfig /flushdns and press Enter. Now try to open Microsoft website.

2)If the problem still exists, then click on Start > Run > type services.msc and click on OK > Right-click on "DNS Client" and select Stop.

3)Click on the below link and download the file.

http://download.microsoft.com/download/9/8/E/98E41ACF-6AE6-40A4-AAB0-73C21998B7B6/MicrosoftFixit50267.msi

Double-click on that file and follow the instructions.

Good Luck.
Hey,

The 2nd option worked for me!
Thank You mate.
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 29, 2010 at 03:57 PM
Hello,
Thanks for your feedback.