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Can't access Microsoft's website!

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Me - Aug 29, 2010 at 10:17 AM
 Abd864 - Jan 1, 2018 at 02:23 AM
Hello,

Everytime I try going onto Microsoft's website, the page will not load or come up, instead I get a message reading "cannot connect to the server".
I can go on any other website fine, with no problems, except for Microsofts website; which I need to access at times to download different softwares.
Right now I am using Firefox, but I also have IE and the same problem occurs there.

Somebody please help.


2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Sep 4, 2019 at 08:11 AM
Hello,

1) Click on Start > Run > type cmd and click on OK.

Command Prompt will be opened. Then enter this command - ipconfig /flushdns and press Enter. Now try to open Microsoft website.

2)If the problem still exists, then click on Start > Run > type services.msc and click on OK > Right-click on "DNS Client" and select Stop.

3)Click on the below link and download the file.

http://download.microsoft.com/download/9/8/E/98E41ACF-6AE6-40A4-AAB0-73C21998B7B6/MicrosoftFixit50267.msi

Double-click on that file and follow the instructions.

Good Luck.
Me
Aug 29, 2010 at 03:49 PM
Hey,

The 2nd option worked for me!
Thank You mate.
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 29, 2010 at 03:57 PM
Hello,
Thanks for your feedback.

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