Can't access Microsoft's website! [Solved/Closed]

 Abd864 -

Everytime I try going onto Microsoft's website, the page will not load or come up, instead I get a message reading "cannot connect to the server".
I can go on any other website fine, with no problems, except for Microsofts website; which I need to access at times to download different softwares.
Right now I am using Firefox, but I also have IE and the same problem occurs there.

Somebody please help.

2 replies

Registration date
Sunday June 6, 2010
Last seen
July 16, 2020


1) Click on Start > Run > type cmd and click on OK.

Command Prompt will be opened. Then enter this command - ipconfig /flushdns and press Enter. Now try to open Microsoft website.

2)If the problem still exists, then click on Start > Run > type services.msc and click on OK > Right-click on "DNS Client" and select Stop.

3)Click on the below link and download the file.

Double-click on that file and follow the instructions.

Good Luck.
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month worked...impressive!!
Thank you so much for this! My problem -- which this seems to have fixed (fingers crossed) == was that while I was able to access www dot microsoft dot com, when I clicked on an item in a dropdown menu, I was redirected to some awful trap (that I did not click on) w/ the address of

weeklywinner dot s3 dot amazonaws dot com slash winner [and then I think dot html]

Having lots of other computer problems lately so I can only hope this did the trick.
thank you very much.. it is working
yes it works
Thanks a lot!
thanks :>

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