My itunes isnt working

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LIZZIE - May 6, 2011 at 03:15 PM
Anonymous User - May 6, 2011 at 04:28 PM

Hello,

i got a new itouch for christmas and every time i plug it in to the computer itunes says"itunes cannot connect to the itunes store. please make sure your connection os active and try again." i have internet, the proxy setting box is not cheched, and ive tried setting and unsetting the parental controls for itune and ive downloaded the newest version of itune. so frustrated. PLEASE HELP!!!

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1 response

Answer 1 / 1

Anonymous User
May 6, 2011 at 04:28 PM

Hi,

Go to apple website for assistance:
https://support.apple.com/en-us/HT201400

Let me know if the problem still exists

Good Luck!

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