ITunes doesn't recognize my ipod.

Solved/Closed
needs help! - Jun 4, 2010 at 12:14 PM
 Apple_Is_a_Joke - Dec 15, 2012 at 10:00 PM
Hello,
One day iTunes kept bugging me to upgrade it, so I decided to do it because I was so annoyed. When I upgraded it, my ipod was not connected. Next time I went to sync it, itunes didn't even seem to recognize it. My computer showed that it was there, but my itunes didn't recognize it. I tried uninstalling and reinstalling itunes and I tried to "redo" my ipod service properties. It still didn't work. But when I went to plug in my dad's ipod it showed up on itunes fine. I'm guessing the problem lies in my actual ipod and I need help fixing it!


3 replies

I had a similar problem with my 2g Ipod Touch after upgrading to Itunes 9.2. After quite a bit of searching I found this and it worked as soon as I finished. Apparently something got messed up with the driver and it was seeing my ipod as a camera so you have to update the driver. Follow the steps below.


1 open the device manager or windows button + r is run and then type devmgmt.msc

2 look for the portable devices and find the apple ipod or wherever that is listed on your pc.

3 once u find the apple ipod do a right click on it and click on update driver software

4 take the manual option or browse on my computer and then look for this folder on your computer C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

there should be the driver that itunes recognize and your windows wont recognize your ipod as a camera again but I repeat u have to make sure u have installed the apple mobile device support u can get it by extracting the itunes+quicktime package using winrar. so click on update or next what ever on the update process and next time itunes will open your ipod for syncing
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thank you so much that information really help me
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hey I followed all the steps up to #4 where I get kind of confused. there is more than one folder in that C:\Program Files\... and how do I find "the driver that itunes recognize"?
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thank you soooo much man. urs advice is the only one that worked
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Thank you sooo much. I thought my IPod was broken, but your advice helped me through it!
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Thank You!
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