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3 responses
Ambucias
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May 11, 2011 at 04:36 AM
May 11, 2011 at 04:36 AM
Nhei,
Did the problem happen all of a sudden? Did you have sound before ? What is the make and model of your computer ?
Did the problem happen all of a sudden? Did you have sound before ? What is the make and model of your computer ?
Anonymous User
May 12, 2011 at 04:47 AM
May 12, 2011 at 04:47 AM
Hello my friend Ambucias, I hope you will not mind if I follow this discussion because I think finding a solution.
Dear Nhei, after intensive research on the web, I realized that this problem was common with this model of laptop which is upgraded to Windows 7. The driver in question is not available on the official website of the manufacturer which means that you must make some changes so that the sound could walk properly.
That's what I suggest:
Conexant AC97 Audio driver:
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35558.exe
1) Download above file
2) Run sp35558.exe. It will fail.
3) Go to directory where sp35558.exe unpacked it's files.
4) Open CP6308Ba.inf file in notepad.
5) Find line:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
6) Copy line. Insert copy on new line, right above original. Add &REV_02 to end of line. It will look like this:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
7) Save INF file.
8) Open device manager: Start->Control Panel->Hardware and Sound->Device Manager->Update Drivers
9) In Device Manager application navigate to "Other Devices". Pick the Media device.
10) Right Click on device and select "Update driver software".
11) In dialog click "Browse my computer for driver software"
12) New dialog appears. Click Browse button.
13) In Find Folder Dialog navigate to folder with CP6308Ba.inf file. Click Ok button.
14) Click Next button.
Good Luck and let me know if the problem still exist.
Dear Nhei, after intensive research on the web, I realized that this problem was common with this model of laptop which is upgraded to Windows 7. The driver in question is not available on the official website of the manufacturer which means that you must make some changes so that the sound could walk properly.
That's what I suggest:
Conexant AC97 Audio driver:
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35558.exe
1) Download above file
2) Run sp35558.exe. It will fail.
3) Go to directory where sp35558.exe unpacked it's files.
4) Open CP6308Ba.inf file in notepad.
5) Find line:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
6) Copy line. Insert copy on new line, right above original. Add &REV_02 to end of line. It will look like this:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
7) Save INF file.
8) Open device manager: Start->Control Panel->Hardware and Sound->Device Manager->Update Drivers
9) In Device Manager application navigate to "Other Devices". Pick the Media device.
10) Right Click on device and select "Update driver software".
11) In dialog click "Browse my computer for driver software"
12) New dialog appears. Click Browse button.
13) In Find Folder Dialog navigate to folder with CP6308Ba.inf file. Click Ok button.
14) Click Next button.
Good Luck and let me know if the problem still exist.
Ok, Try to update the marked device like the audio controller doing this:
1) Right-click the question marked (unknown audio) device and choose update driver software.
2) Click "Browse my computer for driver software."
3) Choose "Let me pick from a list of drivers on my computer"
4) Page down to and choose "Sound Video and Game controllers"
5) Choose (Click) the "Have Disk" button on that dialogue box.
6) browse to the folder with the CP6308Ba.inf file.
7) Choose the inf from the browser, "open" it and press OK.
It will warn you that the driver is not signed in the process. Just OK it.
Good Luck!
1) Right-click the question marked (unknown audio) device and choose update driver software.
2) Click "Browse my computer for driver software."
3) Choose "Let me pick from a list of drivers on my computer"
4) Page down to and choose "Sound Video and Game controllers"
5) Choose (Click) the "Have Disk" button on that dialogue box.
6) browse to the folder with the CP6308Ba.inf file.
7) Choose the inf from the browser, "open" it and press OK.
It will warn you that the driver is not signed in the process. Just OK it.
Good Luck!
Ambucias
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May 12, 2011 at 05:07 AM
May 12, 2011 at 05:07 AM
Thank you Bionik, you are a swell person, a scholar and a gentleman.
Ambucias
Posts
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Monday February 1, 2010
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May 12, 2011 at 05:19 AM
May 12, 2011 at 05:19 AM
Modesty is the kind of pride that hurts the least.
May 12, 2011 at 02:48 AM