No audio ouput device is installed

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nhei - May 11, 2011 at 04:33 AM
 Anonymous User - May 16, 2011 at 03:53 PM
Hello,

can anobody help to fix my problem? no audio ouput device is installed, how can i do that? i dont know how to installed that, please answer as soon as possible. thank you so much godbless

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3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 11, 2011 at 04:36 AM
Nhei,

Did the problem happen all of a sudden? Did you have sound before ? What is the make and model of your computer ?
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since my laptop convert to window 7, HP pavilion dv8000,
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Anonymous User
May 12, 2011 at 04:47 AM
Hello my friend Ambucias, I hope you will not mind if I follow this discussion because I think finding a solution.

Dear Nhei, after intensive research on the web, I realized that this problem was common with this model of laptop which is upgraded to Windows 7. The driver in question is not available on the official website of the manufacturer which means that you must make some changes so that the sound could walk properly.

That's what I suggest:

Conexant AC97 Audio driver:
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35558.exe

1) Download above file
2) Run sp35558.exe. It will fail.
3) Go to directory where sp35558.exe unpacked it's files.
4) Open CP6308Ba.inf file in notepad.
5) Find line:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C

6) Copy line. Insert copy on new line, right above original. Add &REV_02 to end of line. It will look like this:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C

7) Save INF file.
8) Open device manager: Start->Control Panel->Hardware and Sound->Device Manager->Update Drivers
9) In Device Manager application navigate to "Other Devices". Pick the Media device.
10) Right Click on device and select "Update driver software".
11) In dialog click "Browse my computer for driver software"
12) New dialog appears. Click Browse button.
13) In Find Folder Dialog navigate to folder with CP6308Ba.inf file. Click Ok button.
14) Click Next button.

Good Luck and let me know if the problem still exist.
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hei bionik i see the start to device manager, what can i update drivers i cant see that.
then the other device theres no media device.
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Anonymous User
May 13, 2011 at 02:48 PM
When you go to the device manager, did you a some hardware with a yellow mark?
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yeah to other device then mass storage controller onle have a yellow mark.
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Anonymous User
May 14, 2011 at 04:57 AM
Ok, Try to update the marked device like the audio controller doing this:

1) Right-click the question marked (unknown audio) device and choose update driver software.

2) Click "Browse my computer for driver software."

3) Choose "Let me pick from a list of drivers on my computer"

4) Page down to and choose "Sound Video and Game controllers"

5) Choose (Click) the "Have Disk" button on that dialogue box.

6) browse to the folder with the CP6308Ba.inf file.

7) Choose the inf from the browser, "open" it and press OK.

It will warn you that the driver is not signed in the process. Just OK it.

Good Luck!
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if ill click the ok, msg box will appear it say" the folder you specified doesn't contain a
compatible software driver for your device. if the folder contains a driver, make sure it is designed
to work with window for 32 bit systems."
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 12, 2011 at 05:07 AM
Thank you Bionik, you are a swell person, a scholar and a gentleman.
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Anonymous User
May 12, 2011 at 05:17 AM
All these compliments for me my friend, I just bring my assistance to those in need ;-)
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 12, 2011 at 05:19 AM
Modesty is the kind of pride that hurts the least.
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