HP Recovery Discs

Closed
Report
-
Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016
-
Hello,

Can I use recovery dvd's from a Pavilion DV7 4*** on a DV71245? After burning the dvd's and starting the Sys Recovery, I get a nessage that disc 3 is not valid. I do have access to the DV7 4*** to make the dvd's. Thanks!!

1 reply

Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016

Hi,

Did you try to restore your laptop from the hidden partition of your disk?

Here is the recovery procedure from the HP web site

Using the Recovery Manager
The recovery manager helps you recover your factory shipped computer programs and drivers should you experience a computer failure or instability. The recovery manager can be accessed by either of the following:

Click Start and start typing recovery in the search field. Select Recovery Manager from the list provided.

Recovery Manager is also accessible by pressing F11 during boot and allows users to recover the factory preinstalled image.

The recover manager allows you to perform the following by selecting the Yes button and then the Next button on the appropriate screen:


Software program re-installation:

If you select Yes and Next , you will see a software re-installation screen that helps you reinstall software that was included with your computer. Select Next and you will be provided a list of programs and be asked to choose which program you wish to reinstall. Follow the onscreen instructions.

If you select No and Next , you will be asked if you want the following:

Hardware driver re-installation:

If you select Yes and Next , you will see a hardware driver re-installer screen that helps you reinstall hardware drivers that were shipped with your computer. Select Next and you will be provided a list of drivers and be asked to choose which driver you wish to reinstall. Follow the onscreen instructions.

If you select No and Next , you will be asked if you want the following:

Microsoft system restore:

If you select Yes and Next , the Microsoft System Restore requires you to leave the Recovery Manager and by selecting Next , you will be forwarded to the Windows System Restore program. Follow the onscreen instructions.

If you select No and Next , you will be asked if you want the following:

Recover your computer to its original factory condition:

If you select Yes and Next , your computer will automatically start the shutdown procedure and reopen in the System Restore program. Be sure you want to completely restore your computer to its initial factory settings before proceeding. Otherwise select cancel.

If you select No and Next , you will be provided information for contacting HP Support. Clicking Finish will close the program.

Good Luck!
Thank you for your response. Yes I did try the recovery via F11. My computer is in a boot loop after trying that. It gets to the loading screen for Windows then I get a DOS screen for a moment with a x:\windows\system32\cmd.exe - startnet.cmd. The screen says please wait then the computer reboots and repeats the process. I am really hard pressed to pay any monies to HP for discs that should have been included with the purchase of the computer or at the least made available for download....Again, thanks for your time
Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016

Unfortunately, I see no other solution than to claim from HP new recovery discs. Obviously you also have to pay that but it is the only solution.

Regards