Problem downloading sofware for a new printer

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huera - Jan 22, 2009 at 07:38 PM
akeila_wolf Posts 7 Registration date Thursday January 22, 2009 Status Member Last seen January 24, 2009 - Jan 22, 2009 at 09:16 PM
Hello,
I have compaq computer I just got a new hp printer and I am not able to download software as it is not reading software. If someone knows what I could do please advise.
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akeila_wolf Posts 7 Registration date Thursday January 22, 2009 Status Member Last seen January 24, 2009 5
Jan 22, 2009 at 09:16 PM
Not reading software?

Are you logged in with an Administrator enabled account?

Are you trying to install the factory CD? (If so and its not auto launching, open MY COMPUTER, and Double Click your CDROM drive where the software is located, this should launch it)

Did you go to https://www8.hp.com/fr/fr/home.html and download the current software from the site? (usually located under SUPPORT or DOWNLOADS)
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