Somebody hacked our yahoo ID and password

Solved/Closed
rodz - Jun 14, 2011 at 08:19 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 14, 2011 at 01:07 PM
Hello,

Yes, somebody hacked our yahoo account ID and password, is there a way to retrieve our account, our boss was last open it this morning (june 14, 2011) she very mad on who did this dirty work. Can you please help us on these matter.


rodel



1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 14, 2011 at 01:07 PM
Hello,

Try this 1

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page. https://login.yahoo.com/account/challenge/session-expired?authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com%2F
If you forgot your Yahoo! ID, you need to provide three pieces of information so they can confirm your identity:
* Your birthday
* Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
* Your alternate email address -Note: You must have access to this email address
* Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
* Your Yahoo! ID
* Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

Good Luck
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