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Windows cannot read

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redhunter - Jun 19, 2011 at 05:59 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 19, 2011 at 09:39 PM
Hello,

I was using my external hard drive when message says it needs to be formatted. when i click format, message tells windows cannot read drive.

what steps do i need to do to use my external hard drive. i am using 1 Tb WD external drive.

thanks.

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2 responses

Answer 1 / 2
Anonymous User
Jun 19, 2011 at 06:53 PM
Hello,

Try that:

In the Control Panel..
Double-click on Administrative Tools,
Click on Computer Management
Click on Disk Management.
Right click on your drive and click on format.

If the solution above does not work, try to use a formatting tool like HP Usb Disk Storage which is downloadable from the link below:
https://ccm.net/downloads/tools/4639-hp-usb-disk-storage-format-tool/

Good Luck!
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Answer 2 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 19, 2011 at 09:39 PM
Windows erroneously gives the "reformat" message when it can't read the hard drive. It can be the result of the failure of the physical drive, the drive electronics or the USB interface.
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