All lights on, but laptop doesn't start-up [Solved/Closed]

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Thursday August 19, 2010
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Hello,

I've had my laptop for about 4 years....and it was still working fine a few days ago. Just now though I tried to tuen it on and all it gave me was a black screen. So I forced shut down by holding the power button n turned it on again. This time it goes to a black screen n says something like...Your previous restore failed and asks me do I want to recover again or boot normally...so when I try to scroll with the arrow keys it doesn't work, and neither does the enter button.

So I try to turn it off again and it does the same thing.


Then I try to turn it on again and now there's only a black screen.mall the lights on the laptop seem to be normal though and I can still hear it running like normal.

Any idea what's wrong? Would I need to bring it to get it checked out n fixed? My warranty's long over tho...

Help please??




1 reply

Posts
4261
Registration date
Thursday August 19, 2010
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Hello,

Try this 1

Remove the USB cable.

Unplug the power cord --> Remove the battery --> Hold the power button for 60

seconds --> Connect the power supply then try to switch ON the laptop and later

put the battery back into the laptop.

Good Luck
2
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Wow! thanks
Nothing happened the first time I tried to turn it back on after I followed the steps...then the 2nd time i tried to turn it on it loaded up....my laptop seems to be up n running again! Thanks so much!!!!!
Posts
4261
Registration date
Thursday August 19, 2010
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Last seen
August 3, 2016
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You're totally welcome.

Have a nice day.