Windows 7

Closed
haji - Aug 2, 2011 at 06:50 AM
 Anonymous User - Aug 2, 2011 at 11:31 AM
Hello,
i want to know how to get rid of my problem, when i swich on the computer, it opens in the windows word. my OS is Windows 7 Proffessional. please help me.



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1 response

Anonymous User
Aug 2, 2011 at 11:31 AM
First step:

Uncheck any unwanted entries in MSCONFIG which relates to winword.exe

Check for any word entries here

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Second step:

Type this two commands in run

shell:startup

shell:common startup

Check if any word document is present in startup folder,Remove it


Third step:

Search for normal.dot file in the PC and rename it to normalold.dot

Do not try this till you have no use in first 2 methods
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