All my icons are gone, my pc shows nothin

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 Anonymous User -
Hello,
Please! I really need my laptop but all my icons are gone and my pc shows nuthin except the background wallpaper! I just installed a new anti- virus into my laptop and it tells me to delete some trojans and I did. Next thing it says the explorer has a problem and needs to close and all of my icons went out. I restart the laptop but there is no difference! My task manager can't come up to, it says disabled by administrator


4 replies

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Hello,

This is caused due to Rogue software called windows recovery tool.
The infection hides the files .Most of the time it hides the desktop,startmenu ,quick launch icons in a folder called SMTMP which is located in %temp% folder.

Desktop is blank:

Check and make sure that the "Hide desktop icons" is not checked when right clicking on desktop then View

or

Go to
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Remove the following values
NoDesktop

Restart the PC,you should get back your desktop icons or alteast you can see some of them.


Next step is to


Run malwarebytes and clean the PC ,reboot and then try to unhide files.
by using unhide.exe or Running this command as administrator

attrib -h c:\*.* /s /d



This will unhide your files but doesnot recover your lost ICONS.

If you are lucky and not cleared your %temp% folder ,you can

RECOVER YOUR START MENU AND DESKTOP ICONS FROM SMTMP folder


Windows XP


1. Copy the entire content of this folder:
c:\users\username\appdata\local\temp\smtmp\1
and paste it to this folder:
C:\Documents and Settings\All Users\Start Menu

2. Copy the entire content of this folder:

c:\users\username\appdata\local\temp\smtmp\2
and paste it to this folder:
C:\Documents and Settings\Username\Application Data\Microsoft\Internet Explorer\Quick Launch.

4. Copy the entire content of this folder:

c:\users\username\appdata\local\temp\smtmp\4
and paste it to this folder:
C:\Documents and Settings\All Users\Desktop.


OPTION 2 :Recover your icons

YOU CAN USE RECUVA SOFTWARE TO RECOVER THE ICONS IF SMTMP FOLDER IS NOT PRESENT


1. Download Recuva

2. Click Cancel on the wizard.

3. Click on Options... >> Actions Tab. Check "Restore folder structure."

4. Run a regular scan on the system drive.

5. When complete, use the search box in the upper right to filter "smtmp" and restore
Posts
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Tuesday August 2, 2011
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September 5, 2011
7
bionik has given a detailed solution for this....meanwhile this is just because of the viruses you had on your computer....please rescan your computer once again....

and then restore....
I appreciate u guys but, I can't scan and I can't open any documents

what happens in safemode??


Can you open the command prompt???

If yes,run command prompt as administrator and now copy this command



Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr


Press enter and y

Task manager should be working now,Try launching explorer.exe from

FILE-NEW TASK

If you are missing start menu,desktop icons,you can follow steps said by bionik

what is the name of new antivirus you installed? :P
Its avg and its a trial version!! And I can't folloe bioniks steps cos when I right click nothing comes up
Anonymous User
do you have this issue in safemode?


go o to Run and type

regedit

Go here

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Remove the following values

NoDesktop

or

no view context menu

Restart your PC,now your right click should work


run command prompt as administrator and now copy this command


Echo y | reg delete HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr


Press enter and y

Task manager should be working now,Try launching explorer.exe from

FILE-NEW TASK