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2 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,162
Sep 1, 2011 at 06:06 AM
Sep 1, 2011 at 06:06 AM
Hello Ravi
To help you, I must make a diagnostic and to do so, I require a log.
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
I should be able to reply to you later today or tomorrow.
To help you, I must make a diagnostic and to do so, I require a log.
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
I should be able to reply to you later today or tomorrow.
Anonymous User
Sep 5, 2011 at 12:54 PM
Sep 5, 2011 at 12:54 PM
Try to upload the log
Also run this
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
Let us know
Also run this
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
Let us know
