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3 responses
Anonymous User
Oct 9, 2011 at 11:11 PM
Oct 9, 2011 at 11:11 PM
Download and run this
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
If it shows hidden file,please let us know
If tdsskiller looks clean,download MBAM
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Run a full scan
https://support.kaspersky.com/downloads/utils/tdsskiller.exe
If it shows hidden file,please let us know
If tdsskiller looks clean,download MBAM
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Run a full scan
i already run the tdsskiller.exe..theres no treat found and also i run the mbam i got 8 treats get then i clean and after that i restart my pc...nothing happens,,,what can i do next...can u try again thanks....
Anonymous User
Oct 10, 2011 at 01:01 PM
Oct 10, 2011 at 01:01 PM
Open this link and download ZHPDiag :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Register the file on your Desktop.
Double click on ZHPDiag.exe and follow the instructions.
the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).
Double click on the short cut ZHPDiag on your Destktop.
Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
Close ZHPDiag.
To transmit the report, click on this link :
https://authentification.site
Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).
Select the file ZHPDiag.txt.
Click on "upload »
Copy the url and post it here
