My laptop screen is blank and I can't see anything. I know it loads because I can hear it and the screen where it has f1-f12 at the bottom shows up and I can see it, however, when it's supposed to transitions to the sign in screen it, goes blank and stays that way. I can go into the programs for f1, f9 and f11, but it won't transition into the sign in screen. Can someone tell me the problem please? I tried taking the battery out and holding the on button down for 20 seconds, but when I do that it ends up turning back off at about 5 seconds.
Posts19530Registration dateWednesday October 8, 2008StatusContributorLast seenJune 15, 20191,832 Oct 15, 2011 at 04:30 PM
Did you try F8 at startup. F8 should get you into "safe mode". If you can get into safe mode I would try to restore the system using a date/time prior to the problem started. If this doesn't work I would suspect a failed hard disk.