My sound doesnt work

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petunia - Oct 20, 2011 at 06:34 PM
 Petunia - Oct 25, 2011 at 05:18 PM
Hello,

I have a sound hat all of a sudden doesn't work. It was working perfectly fine about 2 days ago, then after that it just doesn't work at all. I have a Windows Vista Home Premium 32-bit . This is all my information :
Model #: a6109n
Product #: GG038AA-ABA
Software Build #: 73NAv3PrA1
Any Suggestions, HELP!
Thank you,
Petunia
Related:

6 responses

Anonymous User
Oct 21, 2011 at 12:18 AM
What is your PC model?

Did you check your sound drivers?
My PC model is Windows Vista Home-Premium ( 32-bit) and my system model is
&& well is GG038AA-ABA a6109n
And I checked my sound drivers it is installed, and "working properly" but its not.
Thank you,
Petuniea
Anonymous User
Oct 22, 2011 at 12:07 AM
Did you update your drivers?

Go to device manager-right click on sound driver-update

Go to run and type

services.msc

search for windows audio service-make sure it is started.

Is the sound icon in task bar has a Red mark?

Did you check sound options in control panel
Crunketh Posts 33 Registration date Thursday October 20, 2011 Status Member Last seen October 22, 2011
Oct 21, 2011 at 07:15 PM
Are your speakers on mute? Try to restore your computer to 2 days ago
If I update my drivers, can I catch a virus somesort?
& I searched for windows audio service, its started, theres no Red mark.

And my sound options in control panel are not on mute, it seems to say that speaker L, R ,SUB, C are not working but speaker RR and RL are not working.

Thank you,
Petunia
Anonymous User
Oct 22, 2011 at 11:59 PM
Run this fixit

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

If still you face issue try reinstalling your audio drivers

Download your drivers from here

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3445431
It still didn't work, but thank you anyways. :)

I think it might just be because of the internal speakers. It's speakers Left and Right that don't work .