XP box randomly reboots self

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 Anonymous User -
Hello,

My XPproSP2 machine has suddenly taken to rebooting itself randomly. It seems fine in safemode but in normal mode, may run hours or minutes and then I get the BSOD and a random reboot. I've scanned with Avast, AVG, SuperAnti-Spyware, MalwareBytes, and Advanced System Optimizer and not picking up any spyware or virus. So, I'm left wondering about memory. It has 4GB and is an older Dell Dimension 8400.

Any thoughts or ideas?
TIA
Hris

6 replies

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172
Registration date
Tuesday November 22, 2011
Status
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Last seen
January 31, 2013
31
Might be another hardware problem - i.e. failing hard disk?
Error I received on a reboot.

BCCode : 1000007f BCP1 : 00000008 BCP2 : F7717D70 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1



HDD is fairly new. six months or so.
BCCode : 1000007f BCP1 : 00000008 BCP2 : F7717D70 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

9:35a crash code
This seems time related. I posted the initial at 9:35a and had subsequent crashes as 10:35 and 11:35. A bit of a malware time b0mb is what I'm starting to wonder.

Try this

Download

https://support.kaspersky.com/downloads/utils/tdsskiller.exe

Run it and let me know if it finds infections

else

Go to

C:/windows/minidump

Upload the dump file to

https://authentification.site

and paste the link here
Thanks VERY much for the replies - it's greatly appreciated.

Hi, as an update, just wanted to let you know that I got the issue resolved satisfactorily.

Case closed and here's the deal for anyone else faced with a similar issue. It appears that one of the Google products left some `update' piece that was causing the crashes even after the product had been uninstalled. After reading through my Windows Event Viewer, I could see a remnant, "GUpdate" that was suspiciously coming up in that log and then by deleting the "Google" entries from my registry, I was able to get the random reboots stopped. Removed from these two branches of my registry.

[HKEY_LOCAL_MACHINE\Software\
[HKEY_CURRENT_USER\Software\
Anonymous User
grt job !!! Thanks for letting us know the result,

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