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Gateway screen black with flashing white dash

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Nikki Roberts Posts 1 Registration date Wednesday November 30, 2011 Status Member Last seen November 30, 2011 - Nov 30, 2011 at 07:21 PM
 Trey - Aug 5, 2015 at 11:05 AM
Hello,


I have a gateway laptop and recently my screen just went black and had a white blinking dash at the top left corner! I have no idea what is wrong with it but I was told I needed to reboot it! I tried doing it(alt f10 repeatedly)and nothing happens... I have lost all the cds that came with the computer and I dont know what to do can someone please help?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 30, 2011 at 11:07 PM
The dash is called a "cursor".

Do you get the Gateway logo displayed on the screen then the cursor? If so - then your hard drive has probably failed and it's time to take it to a repair shop.

Good Luck
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Nicole
Dec 2, 2011 at 01:24 PM
Yup thats exactly what happens! Do u know how much somth.g like that would cist to be fixed? And also when they do fix it is everything going to be lost? Thank you for ur help!
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Dec 2, 2011 at 01:30 PM
depending on the size of the hard drive - I would guess about $200 for a new drive and labor to re-install Windows. Some (perhaps all) of your existing data might be recovered. But, that could cost hundreds more.

Good Luck
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InNeedOfHelp
Feb 9, 2012 at 11:12 PM
My HP Mini isn't working properly. I have splash web, so I can still get on the internet. When I press the START WINDOWS button in the bottom left corner, it goes to a black screen with a white "blinking cursor" in the top left corner. That's all it does, and I really miss my documents and webcam on the normal screen. (I'm on splash web right now.) It doesn't give the logo. It goes straight to the black screen and cursor.
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hopingtohelp Posts 1 Registration date Friday September 27, 2013 Status Member Last seen September 27, 2013
Sep 27, 2013 at 10:13 AM
When I encountered a similar problem, I followed different trouble shooting tips and nothing worked, My computer had suddenly turned itself off and when I turned it back on again, all I got was a black screen with a white flashing cursor. I couldn't force turn it off,... it just stayed on & I didn't get the Gateway screen. After over 30 minutes trying to get it to work, I took out the battery and when I put it back in, I got a recovery screen and pressed enter. I hope this helps somebody!
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Trey
Aug 5, 2015 at 11:05 AM
I just wait when the screen is blank with nothing but the cursor and it recovers, even with the gateway screen appears before.
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