Flash player installed?

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Sylvia - Dec 11, 2011 at 11:21 AM
 Anonymous User - Dec 12, 2011 at 09:04 AM
Hello, I can't watch videos on facebook it keeps telling me that I need to update my flash player, I have updated it already and it is still telling me to update it,
I don't no how to fix this problem
can you please help me
Thanks Sylvia



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1 response

Anonymous User
Dec 12, 2011 at 09:04 AM
Try this

Uninstall flash player with this

http://kb2.adobe.com/cps/141/tn_14157.html

Reboot your computer.

Download this

http://download.microsoft.com/download/1/7/d/17d82b72-bc6a-4dc8-bfaa-98b37b22b367/subinacl.msi

Create a folder on the desktop and save it

Download this

http://kb2.adobe.com/cps/494/cpsid_49419/attachments/reset_fp10.zip

Extract the reset_fp10.cmd.

subinacl.exe and reset_fp10.cmd files are in the same location (folder)

Double-click reset_fp10.cmd.

Do not use the machine while SubInACL is running.
When it is finished you will see "Press any key to continue".


Now go here
https://www.adobe.com/products/flashplayer/distribution.html

DOwnload and install it
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