My WD My passport 1 TB external hard disk is showing the error when I try to open drive. I am not able to see my all old data. I can see just two folders: 1) Recycler; 2) System Volume Information.
Please help me to solve the above mentioned issue as I have important files in my external hard disk.
Check whether the files are not in hidden mode. Follow the following steps.
Step 1:
Click on the below link and download the file "AutorunExterminator"
https://ccm.net/download/download-11613-autorun-exterminator Extract it --> Double-click on "AutorunExterminator" --> Plug your External
hard drive now.
This will remove the autorun.inf files from your External hard drive and also from
the drives.
Step 2: Click on "Start" -->Run --> type cmd and click on OK.
Here I assume your External hard drive as G:
Enter this command.
attrib -h -r -s /s /d g:\*.*
You can copy the above command --> Right-click in the Command Prompt and
paste it.
Note : Replace the letter g with your External hard drive letter.
Now check for your files in External Drive.
Step 3: After that, download the Malwarebytes' Anti-Malware from the below link
https://ccm.net/download/download-105-malwarebytes Update it --> Perform "Full Scan"
Note : Default selected option is "Quick Scan".
Hello,
They are some folders like "System Volume Information" where the user don't have access to it.
For such folders "Access Denied" message will appear. So don't worry about it. Enter that command, wait for a while until the process get completed and then make sure that your files are removed from hidden mode.
Good Luck
all my folders in my xtrnl hdd has been shortcut and if I ever remove the recycler folder my folders wont open will this solve the problem its kinda irritating pls help
3.attrib -r /S /D
4.rd "system volume information" /S OR rd "RECYCLER" /S
5system volume information are you sure Y/N TYPE "Y"
6.then repeat 4 and steps use this!!!