Intel Desktop Screen

Closed
bilx - Jan 11, 2012 at 05:01 AM
 bilx - Jan 11, 2012 at 05:28 AM
Hello,


When I switch on my computer, it just shows a intel desktop screen than it stucks there

Any help would be appreciated

2 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Jan 11, 2012 at 05:05 AM
Hi,

First two questions.

1. When booting, tapping F8 can you go into safe mode?

2. When on the Intel screen, what happens if you press alt+ctrl+del ?
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I tried both but nothing it just stuck there...
anything else I can do
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Jan 11, 2012 at 05:26 AM
Yes of course, there is always a solution.

Since the system does not respond to any command to launch your XP operating system, insert your first XP CD and boot. You should get a repair or restore option.

If the above fails, a qualified technician should check both your motherboard and hardrive for a possible circuit failure.

Good luck
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thnx for your help...
I will try and will let you know
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