No audio when streaming movies online

Solved
beth - Updated on Jan 4, 2019 at 06:26 AM
bluenose Posts 172 Registration date Tuesday November 22, 2011 Status Member Last seen January 31, 2013 - Feb 20, 2012 at 06:58 AM
Hello,

Problem with audio. No sound when streaming movies online. No problem playing DVD through optic drive or iTunes music and YouTube video. Checked sound devise-Realtek HD and it shows that drive is working and speaker set in default settings.

I have Window 7, Toshiba Satellite T215 laptop.

Thank you.

System Configuration: Windows 7 / Safari 535.7
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1 response

bluenose Posts 172 Registration date Tuesday November 22, 2011 Status Member Last seen January 31, 2013 31
Updated on Jan 4, 2019 at 06:30 AM
Hi,

Check that your flash player is installed correctly. Are you using Google Chrome? I experienced a similar sound issue when streaming YouTube videos via Chrome. It got fixed after a while (self fixed), but I changed temporarily to Firefox and sound was back.

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Thank you for your response. yes, I am using Google chrome. The audio just suddenly disappear when watching a stream movie in the library. Checked for virus and non was detected. thank you
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bluenose Posts 172 Registration date Tuesday November 22, 2011 Status Member Last seen January 31, 2013 31
Feb 20, 2012 at 06:58 AM
Do you have the latest version of Chrome (17.0.963.56)?

Try using Firefox and see if the issue persists. If not, then it is definitely Chrome. If you don't have the latest version, update, if you do, reinstall Chrome.
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