Acer Aspire One ZG5 black screen

Closed
Ole - 27 Feb 2012 à 09:18
 ,hendi - 12 Apr 2012 à 17:41
Hello,

I just got me an Acer aspire one zg5. Whwn i turn it on and it should be ready to run it just show a black screen with a white cross. the cross is the mouse pointer.. Ive tryed to update the bios, but its still the same. When i then try to install a new window via an ekstern dvd-drive it wont read, but will just show the black screen with the white cross mouse pointer?? Any ideas what i can do next??

3 responses

rickster Posts 111 Registration date Thursday 4 February 2010 Status Member Last seen 11 September 2013 10
27 Feb 2012 à 14:46
have you tried a master reset
I believe i have tryed pretty much anything... Alt+F10 doesent work.. updating the bios with alt+Esc doesent work... tryed a Usb Stick, a usb hardisk and a external dvd writer
Non bootable
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Feb 2012 à 16:30
Have you tried taking the battery out as well as the cables and boot keeping your finger on the power button for about 60 seconds, replace the battery and boot again?
Ive tried pretty much everything i can think of
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
28 Feb 2012 à 15:41
Have you tried connecting to another monitor?