OMG I feel like this could be it. I am not tech savvy as the people here or very experienced. Can you please tell me where to find it, and is the only way to remove the back completely? I have the top part, and the area where the power buttons are completely removed. My computer is very old/used but I need the info on it asap so if there is a way to fix it... The lid is completely off but for the past days it was no problem so maybe it is worn off or pulled off?