Problems logging onto facebook

Closed
JO - 12 Apr 2012 à 16:03
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 12 Apr 2012 à 16:28
Hello, I have been unable to log onto facebook for over a week now either from my mobile phone or computer. Each time I try to log on it keeps asking me to reset my password and each time I rest my password it pute me through a securtiy check asking to reset my password again. I must have reset my password at least 50 times and still not able to get on. I hace cleared the cookies and cashe as suggested on the facebook helpage but I am still getting no where...please help! Joanne



1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
12 Apr 2012 à 16:28
Hi

Here is all the info you need to recover your account:

First go to this page:

https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: https://www.facebook.com/help/

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: https://www.facebook.com/help/