Problems logging onto facebook

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JO - Apr 12, 2012 at 04:03 PM
Ambucias
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Monday February 1, 2010
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- Apr 12, 2012 at 04:28 PM
Hello, I have been unable to log onto facebook for over a week now either from my mobile phone or computer. Each time I try to log on it keeps asking me to reset my password and each time I rest my password it pute me through a securtiy check asking to reset my password again. I must have reset my password at least 50 times and still not able to get on. I hace cleared the cookies and cashe as suggested on the facebook helpage but I am still getting no where...please help! Joanne



1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,293
Apr 12, 2012 at 04:28 PM
Hi

Here is all the info you need to recover your account:

First go to this page:

https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: https://www.facebook.com/help/

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: https://www.facebook.com/help/
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