Blocked account and code to reset it

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fabioleman - May 3, 2012 at 01:44 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 3, 2012 at 02:55 PM
Hello,
Fabio is here

My account has been blocked because somebody used to spam
I'm trying to reset it following the process but one step of it is not possible.

The step is to send a code to a prenotify mail address I can not access anylonger .
How can I change the mail address where to receive the code to unblock my hotmail account ?

thanks and best regards



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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 3, 2012 at 02:55 PM
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"


Good Luck
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