MY account has been blocked

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Dahmane - May 22, 2012 at 03:00 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 22, 2012 at 03:47 PM
Hello,

My wife's mail has been blocked and we were informed that the code will be send to an Email that we don't remember at all , this email is very important to us .

Please help

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
May 22, 2012 at 03:45 PM
How can we help you? You have not told us what email account you have blocked.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
May 22, 2012 at 03:47 PM
Hello Dahmane,

In the one hand, if your wife's account has been blocked because she did not respect the rules of service, she will never recover her account.

In the other hand because the code will continue to be sent to the alternate e-mail address, here is how she might solve the issue. This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. Once connected, go to this page

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.

Good luck and please let me know
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