Acer Aspire 4738G wont boot up

Solved/Closed
bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012 - Jun 8, 2012 at 05:53 AM
 nosnibus - Jan 19, 2013 at 09:37 AM
Hello!!
I've had my laptop for about 1year and 6 months now.
Few months ago it started having a problem. First was I was getting the blue sceen.

Now, I when I try to open it the light of the disk lightens but just for few seconds and also the fan at tge side? (its heating up as I try to open it for few xonaecurive times) but the screen doesnt show anything amd after dew seconds, it will suddenly stop.

But I was wondering because rarely, if I get lucky, I can open.it (it boots up?) and I do is I choose the safe mode when it opens. So that I can use it for a long time.

Please help me for I dont know anything about this -_-
Here I some details about it but I dont know if it would help:

Acer Aspire 4738G
Intel Core i5 -460M processor
Windows 7

Related:

4 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 04:45 AM
Okay

I suggest you try restoring the system. If you can't restore it, then it's a harware problem that only a qualified hands-on technician can attend to.

Try this:

Restart the system and hit ALT+F10. This will begin restoring from the Aspire system recovery partition. You will be prompted to type six zeros as a security step. Type 000000 to proceed.

You will then see a screen to select your Operating System. Do this and hit enter and the recovery process will begin.

Good luck
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 04:48 AM
Okay I will try it. Thank you^^
Here's a video I just uploaded now to show. Its just short. https://www.youtube.com/watch?v=PYWoi_molg4&feature=youtube_gdata_player
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 05:09 AM
The video does not tell me anything. Try restoring your system as I mentioned or see a qualified technician if you cannot restore.

Good luck
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 05:12 AM
Thats how it is. I cant open it. Anyway, yes I will. Thank you so much!!
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 05:15 AM
You are welcome but I'm sorry the restore didn't work. It looks as a very bad circuit problem, probably related to the motherboard.
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 05:17 AM
Oh its okay^^ Will go see a technician..
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 8, 2012 at 03:43 PM
Hi,

When the blue screen problem started did you before add any new hardware of software ? If so which ones ?

Have tried to roll back by doing system restore to a date where you know it worked properly ?

Regards
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 8, 2012 at 09:26 PM
I didn't add any hardware but the software I think my sister added the autocad.. I have uninstalled it also before.

Yes, I have tried it it was good for few restarts but soon, it stills suddenly freezes and boot again and then also sometimes, it shows the blue screen.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 04:23 AM
In the blue screen you should get an error message with codes starting with 0x, what are they?
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 04:25 AM
I can't see it now because it wont boot up..
If I can then what will I do with it??
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 04:27 AM
Tell me what they are, the codes indicate the source of the problem.
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 04:33 AM
Now, I dont know what they are because I cant open my laptoo so far. It wont load anything
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2012 at 04:34 AM
Can you still get in safemode?
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bb9267 Posts 8 Registration date Friday June 8, 2012 Status Member Last seen June 9, 2012
Jun 9, 2012 at 04:40 AM
If I get lucky to open it. Now, just falshing lights and then after nothing happenns. Wont show anything
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