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My Acer Aspire AS5750Z-4835 won't start!

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jose1214 - Jun 8, 2012 at 02:08 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jun 8, 2012 at 03:24 PM
Hello,

I had just purchased a laptop for a friend, but she says when she turns on her laptop, it says it needs a boot disk. I am not able to figure out the problem myself, as I am in another country at the moment. I've bought a few laptops before but have never had this issue. This is her first laptop and this was the first time she has tried starting it up since she got it about a week ago. I had ordered it through Amazon if that helps any. Any help would be greatly appreciated. Thank you.

2 responses

Answer 1 / 2
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jun 8, 2012 at 04:33 AM
Hello,

You have probably purchased a laptop without an operating system installed.
jose1214 Posts 1 Registration date Friday June 8, 2012 Status Member Last seen June 8, 2012
Jun 8, 2012 at 12:22 PM
When I had purchased it, the technical details state it has Windows 7 Home Premium 64-bit.
Answer 2 / 2
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jun 8, 2012 at 03:24 PM
If a boot disk is needed it's because the operating system does not respond and only a boot disk can get the laptop going again. Windows 7 boot disk may be purchased.

Good luck

P.S. I believe that you purchased a lemon and that the vendor made a false declaration.

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