Hotmail account blocked (HELP PLEASE) [Solved/Closed]

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Posts
2
Registration date
Monday June 18, 2012
Status
Member
Last seen
June 18, 2012
-
Posts
2
Registration date
Monday June 18, 2012
Status
Member
Last seen
June 18, 2012
-
Hello,


I hope someone could help me... I really don't know what to do. I tried to check the forum, but I could solve the problem.
My hotmail account was blocked, and there is no way to enter.
This massage is always appearing:

Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.


And after that It's says that I need a code, what will be sent to an account which is not even mine!!! (I have checked this email, but no code was sent...)

What can I do, I really don't know. I would be really greatfull if some could help me.

Judit

2 replies

Posts
6507
Registration date
Sunday June 6, 2010
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Moderator
Last seen
July 16, 2020
1,544
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"


Good Luck
Posts
2
Registration date
Monday June 18, 2012
Status
Member
Last seen
June 18, 2012

Thank you!

It was a great help!!!!:) I can use my hotmail now, I'm really happy:)
Thank you a lot!!!

Judit