Sound audio problem ..

Closed
mytch - Jun 19, 2012 at 06:12 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 19, 2012 at 08:23 AM
Hello,

Can someone help me fix my audio device. Everytime i try to play a song using my windows media player this box pops out which says "windows media player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, etc .." i hed my friend reboot my laptop and this happened. What should i do? Thanks.
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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 19, 2012 at 08:23 AM
Hello,

Try this 1

1) Click on the below hyperlink "Fix" and download the file

Fix

Double-click on it and follow the instructions.

[Note : If you are using Windows 7 then right-click on the downloaded file -->

Select the option "Run as administrator"]

2) If the problem still exists then reisntall your audio drivers. Go to your

manufacture's website and download the audio drivers.

Good Luck
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