Account block alternate address invalid

Closed
suresh - 21 Jul 2012 à 03:12
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Jul 2012 à 06:49
Hello,
my account is blocked asking code to enter but it is same email so i can open
please help to clear it
or sent me massage in my mobile


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Jul 2012 à 06:49
The only way Hotmail has to ensure that your are the legitimate account owner is to send the code to the address you gave them. Since you cannot access your account to change the address, you are marooned up the stream without an oar.

Sorry but that's how the cookie crumbles

Here is how you might solve the issue. This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. Once connected, go to this page

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.

Good luck and please let me know