Account block alternate address invalid

Closed
suresh - Jul 21, 2012 at 03:12 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 21, 2012 at 06:49 AM
Hello,
my account is blocked asking code to enter but it is same email so i can open
please help to clear it
or sent me massage in my mobile


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jul 21, 2012 at 06:49 AM
The only way Hotmail has to ensure that your are the legitimate account owner is to send the code to the address you gave them. Since you cannot access your account to change the address, you are marooned up the stream without an oar.

Sorry but that's how the cookie crumbles

Here is how you might solve the issue. This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. Once connected, go to this page

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours.

Good luck and please let me know
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