Its me sharon,lost everything continution kin

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sharonmanoharan Posts 1 Registration date Wednesday August 15, 2012 Status Member Last seen August 22, 2012 - Aug 22, 2012 at 12:01 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 23, 2012 at 03:44 PM
Hello,

its the continution question from lost everything.i tried but the anti malware is not downloading in my computer as i told u earlier.nothing i can download,can u help me how to download in my computer.thank u bro.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Aug 23, 2012 at 03:44 PM
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.

1. Boot in safemode with networking.

2. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)

3. Save the file on your Desktop.

4. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

5. Double click on the short cut ZHPDiag on your Destktop.

6. Click on the screwdriver icon and ensure all of the items are checked.

7. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

8. Close ZHPDiag.

9. To transmit the report, click on this link :

https://authentification.site

10. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

11. Select the file ZHPDiag.txt.

12. Click on "upload »

13. Copy the url and post it here

Best regards
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